Warranty And Procedures
3-Year/36,000 Mile Parts And Labor Nationwide Warranty
If you are having an issue with a covered repair and you are outside a 25-mile radius from Barton Automotive, where services were performed, please call 1-833-889-4653 to start the claim process.
If you are having an issue and are within a 25-mile radius of our location where services were performed, please contact us directly at 812-985-3000 for the issue to be covered.
Terms Of Warranty:
- Our standard warranty policy on any mechanical repair is three years from the date of installation or 36,000 miles from the installed mileage on your invoice. Vehicles used for commercial purposes come with a 1-year, 12,000-mile warranty that is measured in the same standard.
- Any used parts or customer-supplied parts do not come with a warranty.
- Performance-modified vehicles also do not come with any warranty.
- If you have an issue that may be related to a warranty, Barton Automotive will determine the failure and apply for warranty assistance. We do not have the ability to file for warranty assistance if you choose to have the vehicle repaired elsewhere and then bring in an invoice for reimbursement. This action will negate your warranty agreement with Barton Automotive and our suppliers.
- In the event of a vehicle failure, contact Barton Automotive. You must return to Barton Automotive for repairs and warranties to be considered. If another repair facility performs a repair in connection with our area of repair, the warranty may be denied.
- All part failure warranties are financially covered by the manufacturer/distributor of the installed part. All rules and regulations pertaining to a warranty repair must be adhered to by their procedures in order for coverage to apply.
- Any abuse, neglect, or tampering with a certified repair will negate your warranty.
- If your vehicle is not operating properly, it is your responsibility to turn off the vehicle and return to Barton Automotive to avoid any additional damage that may be caused by a failure. Your warranty may cover the part and the labor to replace the part but not any additional damage caused by running in a failure situation.
- As the vehicle owner, you may be responsible for testing needed to determine the cause of a failure. In many cases, if the failure can be deemed a covered parts warranty failure, the manufacturer and/or the distributor may cover the cost of the testing accrued.
- If you have a new part installed and it fails as a result of a defect in the part itself or the workmanship in which it was installed, Barton Automotive will acquire a replacement part and install it at no labor cost up to the amount that was charged for the original installation.
- In the event that the part failure is caused due to another issue that affects the repair, you will be required to make the proper and necessary repair in order to prevent reoccurrence and warranty coverage.
- If a part is replaced under warranty, the remaining time period left in that repair will continue from the date/miles (whichever comes first) that the part was originally installed. If the part fails a second time, you may be required to be responsible for additional testing to determine the cause of the repeated failure.
- A decline in recommended and/or required repairs may result in the forfeit of any warranty if it directly affects the repair.
Barton Automotive works as your advocate when it comes to filing warranty claims.
Thank you for visiting Barton Automotive Services in Wadesville, IN. Count on our automotive repair technicians to keep your car, truck, SUV, or van on the roads longer and safer.
Schedule your appointment today or REQUEST AN APPOINTMENT online.